Help Center/Learn the app
Troubleshooting
- Refresh the page once and confirm your internet connection.
- If personal data is missing, confirm that you are signed in to the same account you used originally.
- For email problems, check your spam or junk folder and verify the address you entered.
- For a stuck practice or checkout page, close it and start the flow again from the relevant app page.
- If the problem continues, contact support with the page URL, what you expected, what happened, and any visible error message.
Contact support
Email help@notify.vocabmonster.com with enough detail for us to reproduce the problem. Do not include your password or payment-card number.